Mobile Learning or Mobile Support?

I remember the first demonstration I ever saw of mobile learning some years back at one of Elliott Masie’s conferences. A person from IBM had a beautiful slide show that took us through a scenario where a sales person on a commuter train had to prepare for a Big Sales Meeting. From his phone, he accessed information about the account. He then looked up potential sales objections, and reviewed his sales binder for ways to address each. He found professional information about the key players, and reached out for a quick help question to members of his team. At the time, it seemed quite magical and the value-add was obvious to all of us.
Full article: Mobile Learning Musings II – Social Learning.

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